Privacy Statement

With this privacy statement, OXXA® informs you of the manner in which we process the personal data of our website visitors. The data controller responsible for processing your personal data is OXXA®. We will always process your personal data in accordance with the applicable laws and regulations, including the General Data Protection Regulation and the Telecommunication Act. We will not process your personal data for any purposes other than those specified in this privacy statement. Furthermore, we will not store your personal data any longer than strictly necessary for these purposes, unless we are legally obligated to do so.

1. Use of the website, (news) articles

We will collect and process certain types of personal data via our website


After placing an order, you can enter your email address (as your username) on our website to activate your account. If applicable, you can also enter your company name, COC number and VAT number. You will then receive an email with which you can change the password to your account. Your customer information and information regarding previous orders are stored in your account.

Contact form

If you have a question, remark or feedback regarding our collection, you can fill out our contact form. To allow us to properly process your contact request and/or question, we ask you to submit your first name, surname and email address. You can also choose to specify the company on behalf of which you are filling out the form, e.g. if you believe this information to be relevant to your contact request and/or question.


We use cookies on our website. Cookies are small files that are stored on your device by your browser. These files contain information that is often essential for the correct operation of the website and which can be recognised when you return to the website at a later date. We use functional, analytical and tracking cookies on our website.

Functional cookies

The functional cookies are strictly necessary to be able to use our website. We use this type of cookie to prevent you from seeing the same notifications multiple times, for the purpose of load balancing and for the proper functioning of our live chat functionality.

Analytical cookies

These cookies measure the effectiveness and quality of our website and will have no or only minor impact on your privacy. For this purpose, we use cookies from the Google Analytics service. We have taken various measures to ensure that your personal data are only used for the analysis of our website’s performance and have minimal impact on your privacy. We have signed a data processing agreement with Google, will mask the final part of your IP address and will not share the data from these cookies with Google for any other purposes.


These cookies are used to track website visitors in order to map out their web browsing behaviour and show them relevant and targeted advertisements. These cookies will only be placed on your device with your consent. You can change your browser settings to automatically reject or delete cookies. Note that our website may not function optimally if you choose to reject our cookies.

2. Customers

If you want to order one or more of our products, we will need your name, address, telephone number and email address in order to deliver the products to you. If applicable, we will also need your company name, COC number and VAT number. We will send you a confirmation of your order via email. We will use your contact information to inform you about your order or any questions regarding or problems with its delivery. More information about requesting an offer can be found under the heading “Offers.” If you have created an account on our website, we will also process data pertaining to your previous orders, such as your purchase history.

Your rights

To maintain control over your personal data, you have the right to request access to or the rectification or deletion of your personal data. Furthermore, you have the right to restrict or object to our processing of your personal data. You can also request us to transfer your personal data to you. If our processing of your personal data is based on your permission, you have the right to revoke this permission at any time. If you choose to do so, we will cease any processing of your personal data that is solely based on your permission from that moment.

To summarise, you have the right to:

Be informed about whether your personal data are being processed and, if that is the case, gain access to these personal data and other information pertaining to these personal data; have incorrect personal data rectified or incomplete personal data completed; have your personal data deleted, if the data are no longer necessary, if you decide to revoke your permission and if there are no other legal grounds for the processing of your data, if you – justifiably – objected to the processing of your data and/or if your personal data were unlawfully processed; restrict the processing of your data if it is not clear whether your personal data are correct, if your personal data were unlawfully processed, if we no longer need your personal data but you need them for the purpose of a legal claim and/or if you objected to the processing of your personal data and your objection is still under review; receive your personal data in a structured and electronic format and transfer or have them transferred – possibly directly – to a third party. We will respond to your request within one month of receiving it. This period may be extended by up to two months, depending on the number of requests and their complexity. You will be notified of this extension within one month. If you do not agree with the contents of our reply or our rejection of your request, you always have the right to lodge a complaint with the Data Protection Authority and appeal against our decision in court.

Third parties

In certain cases, we will have to share your personal data with third parties, e.g. when this is necessary for the execution of a contract, if we are legally obligated to do so, if we have your permission to do so or if we have a legitimate interest in doing so. For example, we share certain data with our advertisement agencies and online marketing agencies to improve the effectiveness and quality of our website and optimise our communication with our customers. Furthermore, we may share your personal data with our dealers in order to complete your order. We may also collaborate with third parties for the purpose of offering a special promotion, for which we have to share your personal data with these third parties. In such cases, you will be informed via a separate privacy statement.

Some third parties serve as data processors for OXXA®, because they only process your personal data on our behalf. We have signed data processing agreements with such parties, which serve to safeguard the security of your personal data.

The companies with whom we share personal data may be located outside the European Union. In such cases, we will make sure that an adequacy decision from the European Commission applies to the country in question or, if that is not the case, that we take appropriate measures ourselves to protect your personal data by signing contractual agreements regarding data protection.

OXXA® uses MailChimp to send out newsletters. Furthermore, we offer a chat functionality provided by LiveChat Inc. on our website. MailChimp and LiveChat are based in the United States of America, which maintains an appropriate level of security for your personal data in accordance with an adequacy decision from the European Commission. Both companies are affiliated with and certified in accordance with the EU-US Privacy Shield agreement. MailChimp’s privacy statement can be found here; LiveChat’s privacy statement is available on this page.


We reserve the right to update this privacy statement at any time. You are therefore advised to visit this page regularly. We only process your personal data in accordance with the provisions of the privacy statement that applied when we collected the data in question.

If you have any further questions concerning this privacy statement or our processing of your personal data, you can contact us via:

Majestic Safety Products & Services

Jan Campertlaan 6
3201 AX Spijkenisse
The Netherlands
+31 (0) 181 47 50 00

Bijgewerkt op 07-04-2020